Neil Fishler is the founder of theCROsolution — a revenue leader who has scaled SaaS ARR from $5M to $100M, carried ~$500M in global revenue responsibility, built and sold a company from the ground up, and spent 18 years rising from VP to CRO at one of the world's leading enterprise technology firms.
Neil Fishler
Founder & Fractional CRO | theCROsolution
Neil's career began at AT&T — recruited straight out of college into an intensive corporate training program covering hardware, software, networks, solution selling, and customer engagement before ever meeting a client. That foundation shaped everything that followed: a systematic, disciplined approach to commercial leadership that has produced consistent results across every environment Neil has operated in for the past 25+ years.
At IPC Systems — a global leader in trading technology, software, SaaS, and financial networks — Neil spent 18 years rising from VP of Global Strategic Accounts to Chief Revenue Officer. As CRO, he was responsible for ~$500M in total revenue spanning network, software, SaaS, maintenance, and managed services. He scaled SaaS ARR from $5M to $100M in four years, led a global commercial organization of 200+ professionals across sales, sales engineering, customer success, marketing, and sales operations, and drove the net new business wins that achieved 90%+ global market share with a 95% client retention rate. Key net new enterprise wins instrumental to that growth include Morgan Stanley, Credit Suisse, Raymond James, Scotiabank, Nomura, Commerzbank, and many more. He also closed the first managed services contract in IPC's history — $45M over three years — launching an entirely new division. Throughout his tenure he engaged closely with PE ownership on corporate strategy, M&A due diligence, and acquisition integration.
Earlier in his career, Neil negotiated and closed $100M+ in enterprise contracts at Avaya with clients including JPMorgan, Barclays, Liberty Mutual, and Citizens Bank. And between his corporate chapters, he founded the Philadelphia office of a commercial services company — building it into a multi-million dollar business before it was sold to publicly traded First Service Corporation (FSV). That experience of being accountable for every decision, good and bad, gave Neil the founder perspective and entrepreneurial instincts he brings to growth-stage leadership teams today.
Neil holds a BA in Industrial/Organizational Psychology from the University of Maryland — a discipline focused on human behavior in organizations and the workplace. It is not an accident that his approach to revenue leadership puts as much emphasis on team alignment, culture, and coaching as it does on systems and process.
What sets Neil apart is that he implements alongside your team — not just advises from the outside. He runs the reviews, coaches the leaders, builds the scorecards, and embeds the operating discipline that makes revenue growth repeatable. No slide deck and handoff. No framework you're left to execute alone. Real operating leadership, from someone who has done it at every level.
Foundation
Recruited straight out of college into AT&T's intensive corporate training program — hardware, software, networks, solution selling, and customer engagement. Became a consistent top performer for 11 years, earning first-time company accolades for sustained over-achievement. This foundation of disciplined, customer-first commercial thinking has informed every role since.
Entrepreneurial Chapter
Founded a regional office of a commercial services company, built it into a multi-million dollar business, and ultimately sold it to publicly traded First Service Corporation (FSV). Being accountable for every decision — good and bad — gave Neil the founder perspective and entrepreneurial instincts he brings to growth-stage leadership teams today.
Enterprise Leadership
Advanced through Expanets and Avaya, ultimately leading the global JPMorgan Chase engagement — a team driving $50M ARR and $30M in new revenue annually. Later moved into financial services business development, closing $100M+ in enterprise contracts with JPMorgan, Barclays, Liberty Mutual, and Citizens Bank.
18 Years — VP to CRO
Spent 18 years at IPC Systems progressing from VP of Global Strategic Accounts through to Chief Revenue Officer. As VP, managed 30 sales professionals across global accounts representing 60–70% of total corporate revenue, maintaining 95% retention while achieving 90%+ product penetration. As CRO (Oct 2023 – March 2025), led ~$500M in total revenue with a 200+ person global commercial organization — scaling SaaS ARR from $5M to $100M in four years. Key net new enterprise wins driving that market share growth include Morgan Stanley, Credit Suisse, Raymond James, Scotiabank, Nomura, and Commerzbank. Also closed IPC's first managed services contract ($45M over three years) and engaged closely with PE ownership on strategy, M&A, and acquisition integration.
October 2025 — Present
Launched theCROsolution to bring the same caliber of revenue leadership — the systems, the operating discipline, the enterprise experience — to companies that need it but aren't ready for a full-time executive hire. Built the Revenue Operating System to make predictable revenue growth systematic, not accidental.
Before recommending anything, Neil establishes commercial truth — real pipeline health, real forecast accuracy, real conversion data. Decisions made on assumptions cost more than the diagnosis.
The best commercial outcomes come from teams that are aligned, empowered, and pulling in the same direction. Neil leads with collaboration, integrity, and a genuine belief that winning together produces better and more durable results.
Neil works inside the business alongside your team. He runs the reviews, coaches the leaders, and puts the process into use — not a strategy deck delivered and forgotten. The goal is always a system that performs with or without him in the room.
Companies that have found product-market fit and early traction but need to move from founder-led selling to a scalable, predictable commercial operating system.
Portfolio companies that need board-ready operating cadence, improved revenue visibility, and the commercial discipline required to hit growth targets and build enterprise value.
Organizations transitioning revenue models — from product to SaaS, from CapEx to subscription, or from fragmented commercial teams to a unified operating system.
Founders, CEOs, and boards who know their revenue organization needs senior leadership and operating discipline but aren't ready to commit to a full-time CRO hire.
"Neil consistently demonstrated the strategic clarity, client focus, and executive presence that defined him as a standout leader. His leadership during the SaaS transition accelerated growth, strengthened client relationships, and modernized how the company delivered value. Neil is an exceptional executive — strategic, collaborative, and unwaveringly client-driven."
"Neil transformed our sales organization into a more data-driven, customer-focused, and performance-oriented team. His ability to align sales strategy with company objectives, foster cross-functional collaboration, and lead with integrity made a measurable impact on IPC's growth trajectory."
"I cannot overstate the value Neil delivered every day in assisting me and the wider team in achieving our targets. His commercial dexterity, ability to build a fantastic team atmosphere, and total commitment to achieving goals means he can deliver the very highest results to any organisation."
Start with a 30-minute conversation about your commercial priorities. No pitch, no pressure — just an honest discussion about where your revenue organization is today and what it would take to improve it.